Terms and conditions
Last Updated: June 27, 2025
Welcome to diredesignhaus.com! By using our site or purchasing from us, you agree to the following terms. Please read them carefully—adventure is better when the rules are clear.
1. Who We Are
Dire Design Haus (“we,” “our,” “us”) operates this website to provide outdoor gear and services that are rugged, responsible, and ready for anything.
2. Use of the Site
By accessing or using this website, you confirm that you’re 18 or older and agree to these terms and all applicable laws. Don’t use the site if you disagree with any part of these terms.
3. Privacy
We care about your privacy and protect your data like we protect our packs. Please refer to our Privacy Policy for full details.
4. Orders & Payment
When you buy from us, you agree to provide accurate payment and shipping info. Orders are confirmed once payment clears. We reserve the right to cancel or refuse service at any time.
5. Returns & Refunds
We accept returns within 30 days of purchase for unused items. If your gear doesn’t meet expectations, contact us at customerservice@diredesignhaus.com and we’ll do our best to make it right.
6. Warranty
All DRIKON™ Backpacks are covered under our 2-Year Manufacturer Warranty. We repair or replace gear with defects in materials or craftsmanship. Normal wear and tear or accidental damage isn’t covered. Full warranty terms are available on our site.
7. Intellectual Property
All content, designs, logos, and images on this site belong to Dire Design Haus. Please don’t copy, distribute, or use them without written permission.
8. Limitation of Liability
We’re not responsible for any indirect or consequential damages. Your sole remedy is limited to a refund or replacement of the purchased product.
9. External Links
We may link to third-party sites. We’re not responsible for their content or privacy practices.
10. Updates
We may update these terms from time to time. Continued use of our site means you accept any changes.
Questions? Reach out to customerservice@diredesignhaus.com. We’re always happy to help.
Thanks for running with the pack!